J H Peters Optometrist
Privacy Policy Effective Date: November 14, 2024

J H Peters Optometrist (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website located at jhpo.co.uk (“Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Website.

Information We Collect

We collect several types of information through the Website:
Information You Provide: When you use our contact form, booking form, or other features that require interaction, you may provide personal information such as your name, email address, phone number, and any message details.

Automatically Collected Information: We may automatically collect certain information when you visit the Website, such as your IP address, browser type, operating system, referring URL, and the pages you visit. This information helps us understand how visitors use the Website and improve your experience.

How We Use Your Information
We use the information we collect for the following purposes: 

To respond to your inquiries and requests.  
To process your appointment bookings.
To provide you with information about our services and promotions (only with your consent).
To improve the Website and your user experience.
To comply with legal and regulatory obligations.

Fair and Lawful Processing
We process your information fairly and lawfully, in accordance with the General Data Protection Regulation (GDPR) and similar legislation.
We only collect and use your information for the purposes described above and will obtain your consent before using your information for marketing purposes.

Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Your Rights
You have certain rights regarding your personal information under the GDPR and similar legislation.

These rights include:

Right to access: You have the right to request access to your personal information and obtain a copy of it.
Right to rectification: You have the right to request that we rectify any inaccurate personal information we hold about you.
Right to erasure: You have the right to request that we erase your personal information in certain circumstances.
Right to object: You have the right to object to the processing of your personal information for marketing purposes.
Right to restriction of processing: You have the right to request that we restrict the processing of your personal information.
Right to data portability: You have the right to request that we transfer your personal information to another controller.  

Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Children’s Privacy
Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.  

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us
If you have any questions about this Privacy Policy, please contact us at:  

Email: hello@jhpo.co.uk
Phone: 020 8590 7590

By using the Website, you agree to the terms of this Privacy Policy.